Luckyland Casino Privacy Policy

Last Updated: January 1, 2026 | Operator: VGW Games Limited

At Luckyland Casino, accessible from https://en-en-luckyland.com/, one of our main priorities is the privacy and security of our players. This Privacy Policy document outlines the types of information that is collected and recorded by Luckyland Casino and how we use, store, and protect it in compliance with applicable data privacy laws, including the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and General Data Protection Regulation (GDPR) standards.

1. Information We Collect

When you register an account, participate in promotional sweepstakes games, or interact with Luckyland Casino customer support, we may collect personal and technical information, including:

• Personal Identity Data: Full legal name, date of birth, residential address, telephone number, and email address.
• KYC & Verification Documents: Government-issued photo ID (driver's license, state ID, or passport), proof of address (utility bill or bank statement), and social security number (SSN) snippets for US tax reporting compliance.
• Financial & Transactional Data: Credit/debit card billing details, online banking account numbers, Skrill wallet details, and prize redemption history.
• Technical & Geolocation Data: IP address, device identifier, browser type, operating system, network connection, and precise geolocation data to confirm US state eligibility.
• Usage Data: Game preferences, Gold Coin and Sweeps Coin spin histories, tournament leaderboard positions, and customer support communications.

2. How We Use Your Information

Luckyland Casino utilizes collected personal data for legitimate business and regulatory purposes, including:

• Creating, maintaining, and authenticating your Luckyland Casino account balance.
• Crediting daily login bonuses, welcome packages (7,777 Gold Coins + 10 Sweeps Coins), and promotional rewards.
• Processing prize redemptions via Electronic Funds Transfer (EFT) or digital gift cards.
• Verifying player age (18+ or 21+) and preventing restricted state access (e.g., Washington, Idaho, Nevada, Montana).
• Preventing fraud, money laundering, identity theft, and unauthorized multi-account operations.
• Sending promotional newsletters, bonus drop notifications, and customer support updates (which you can opt out of at any time).

3. Data Sharing & Third-Party Disclosure

Luckyland Casino does not sell, rent, or trade your personal information to third-party marketing companies. We only share necessary data with trusted service providers under strict confidentiality agreements, including:

• Payment processors and financial institutions (Trustly, Visa, Mastercard, Skrill) for secure transaction processing.
• Identity verification and KYC service providers for automated age and location validation.
• Regulatory authorities (Malta Gaming Authority and state compliance bodies) as required by law.
• Cloud hosting providers and cybersecurity software ensuring 256-bit SSL encrypted data storage.

4. Data Protection & Security

We implement advanced technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions on Luckyland Casino are encrypted using 256-bit Secure Socket Layer (SSL) encryption technology. Access to confidential KYC documents is restricted strictly to authorized compliance officers.

5. Your Privacy Rights (US State & Global Rights)

Depending on your jurisdiction, you possess specific legal rights regarding your personal information:

• Right to Access: Request a copy of the personal data Luckyland Casino holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete profile details.
• Right to Deletion: Request the deletion of your personal account data (subject to legal and regulatory record-retention duties).
• Right to Opt-Out: Unsubscribe from marketing communications at any time via the email footer link.

6. Contact Privacy Support

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated Data Protection Officer:

VGW Games Limited - Privacy Team
Email: [email protected]
Address: Trident Park, Notabile Gardens, No6 - Level 3 Central Business District, Mdina Road, Zone 2 BIRKIRKARA, CBD2010, Malta